How it works

A private introduction you approve first.

Onduu helps a business understand what is actually wrong and what to fix first. Ujiajiri privately selects a suitable independent provider. The customer approves the introduction. The provider contracts and delivers directly.

The introduction process

The seven steps, from enquiry to contract.

  1. You send an enquiryThrough the Request an Introduction form. It goes only to Ujiajiri's controlled inbox.
  2. An administrator reviews itAn authorised Ujiajiri administrator reviews the enquiry. Nothing is automated and nothing is forwarded.
  3. One provider is selectedUjiajiri selects one approved provider using recorded suitability criteria.
  4. You see who, and whyUjiajiri sends you the provider's identity, reason for selection, responsibility statement and commercial disclosure. The provider is not copied on this message.
  1. You decideAccept, decline or ask for another provider, at no cost and without affecting any Onduu assessment or advice. Only after your recorded approval may Ujiajiri send the agreed information to the provider: your name, contact details and project summary.
  2. The provider takes overThe provider contacts you and handles its own discovery, quotation and contract. You contract and pay the provider directly.
  3. Ujiajiri records and follows upUjiajiri records the referral and later requests feedback on how the introduction worked.

No information may be silently forwarded, at any step.

For providers

  1. Join the partner waitlist with accurate first-stage information.
  2. Selected applicants are invited to a further suitability review.
  3. Approved providers join the private network. There is no public directory.
  4. Receive an introduction only after the customer approves it.
  5. Scope, quote, contract, invoice, deliver, support and warrant your own work.
  6. Disclose whether the referral arrangement affects the customer's quoted price.

Responsibility statement

  1. Ujiajiri provides curated introductions, standards and information. It is not a party to the client-provider contract unless a separate written agreement explicitly says so. An introduction is not a guarantee of availability, suitability, price, delivery or results.

Choose the route that matches what you need now.

Request My Provider Introduction Join the Partner Waitlist How We Select Providers